Shipping policy

# Shipping Policy

**Order Processing & Production**

Our products are made to order. Each item is produced after an order is placed, allowing us to offer custom-designed and personalized merchandise.

Our estimated order processing and production time is [5–7 business days] before shipment.

**Shipping & Delivery**

Once production is complete, orders are handed over to our shipping partners.

Estimated shipping transit time: [15–35 business days], depending on the destination and shipping service.

Total estimated delivery time: [20–45 business days] from the date of purchase.

**Possible Delays**

Processing and delivery times may be affected by:

- Complex customization or additional design approval requirements
- High order volumes or supplier production backlogs
- Public holidays and peak shopping seasons
- Severe weather conditions
- Carrier disruptions or customs processing

These factors may cause delays when applicable to an order. We will provide updates if an order is significantly delayed.

**Order Tracking**

Once an order has been dispatched and tracking information is available, customers will receive tracking details to monitor their shipment.

**Customer Support**

If you have questions about your order or experience a delay, please contact us.